FAQ
Answers to common questions about purchasing, compatibility, support, and cooperation.
Where can I buy ODIER products?
The official website introduces the brand and product lines. Purchase links currently lead to the ODIER Tmall flagship store.
Which phones do ODIER bike phone mounts support?
Main models support 4.7-7 inch phones. MagSafe devices can attach directly on compatible mounts; other phones can use a metal plate.
Do lights and electric pumps support Type-C charging?
Most new lights and portable electric pumps support Type-C charging. Please check each product listing for exact specifications.
Is after-sales support available?
Products purchased through the official Tmall store can be handled through store customer service according to the applicable support policy.
How can I contact ODIER for cooperation?
Please email carrie@odier.com.cn with your region, cooperation direction, and contact information.